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Senior Sales Consultant

Landmark Group · Mumbai
वेतनवेतन नहीं लिखा
कहाँMumbai
प्रकारFulltime
Posted8 Oct7 दिन पहले, Indeed से
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JOB DESCRIPTION – SALES CONSULTANT

Position
Sales Consultant
Brand
Jeep
Department
Automobile Sales
Industry
Automobile / Automotive Dealership
Employment Type
Full-Time
Experience
1–3 Years in Automobile Sales preferred

Job Purpose

The Sales Consultant will be responsible for achieving vehicle sales targets by generating and managing customer enquiries, understanding customer requirements, presenting Jeep products, conducting test drives, converting leads into bookings and ensuring a high-quality customer experience throughout the sales process.

Key Responsibilities

  • Attend showroom walk-in customers and understand their vehicle requirements.
  • Explain Jeep models, variants, features, specifications, technology, safety and performance.
  • Conduct professional vehicle presentations and arrange test drives.
  • Generate leads through showroom enquiries, telephone calls, digital enquiries, referrals and local marketing activities.
  • Follow up regularly with prospective customers and convert enquiries into bookings.
  • Achieve monthly and quarterly vehicle sales targets.
  • Explain vehicle pricing, offers, finance, insurance, exchange and accessories.
  • Handle customer queries, objections and negotiations professionally.
  • Maintain regular follow-up with customers through calls, WhatsApp and other approved communication channels.
  • Update customer enquiries, follow-ups, bookings and sales activities in CRM/DMS.
  • Coordinate with Finance, Insurance, RTO, Accessories, PDI and Delivery departments.
  • Ensure smooth and timely vehicle delivery to customers.
  • Conduct post-sales follow-up and maintain good customer relationships.
  • Generate referrals and repeat business from existing customers.
  • Maintain complete knowledge of Jeep products, new launches, competitor products and market trends.
  • Participate in showroom events, road shows, exhibitions and promotional activities.
  • Ensure compliance with dealership and company sales processes.

Candidate Requirements

  • Minimum 12th Pass; Graduate preferred.
  • 1–3 years of experience in automobile/car sales preferred.
  • Experience with premium or passenger car brands will be an advantage.
  • Excellent communication and interpersonal skills.
  • Strong sales, negotiation and convincing abilities.
  • Customer-oriented and target-driven approach.
  • Good knowledge and interest in automobiles.
  • Basic computer and CRM/DMS knowledge.
  • Valid driving licence preferred.
  • Good command of English and Hindi; knowledge of the local language is an advantage.
  • Candidates with strong customer-handling and sales skills from other industries may also be considered.

Key Performance Indicators (KPIs)

  • Monthly vehicle sales target achievement.
  • Lead-to-test-drive conversion.
  • Test-drive-to-booking conversion.
  • Booking-to-retail conversion.
  • Enquiry follow-up effectiveness.
  • Finance and insurance penetration.
  • Accessories sales.
  • Customer satisfaction/CSI.
  • Referral and repeat customer generation.
  • CRM/DMS accuracy and timely updates.

Required Skills

  • Automobile Product Knowledge
  • Sales \& Business Development
  • Customer Relationship Management
  • Lead Generation
  • Follow-up \& Conversion
  • Negotiation \& Closing
  • Presentation Skills
  • Customer Handling
  • Communication Skills
  • Target Orientation
  • Team Coordination

Compensation

Salary
As per experience and company standards
Incentives
Attractive performance-based sales incentives
Benefits
As per dealership/company policy

Reporting

Reports To
Sales Manager / General Sales Manager

For More Details Please call / WhatsApp

9372204015

Pay
₹30,000.00 - ₹35,000.00 per month
Work Location
In person

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