Front Desk Executive

Job Title

Front Desk Executive

Company

Dr. Laxman's Proctology Center

Location

Dadar, Mumbai

Job Type

Full-time \| Monday to Saturday, 11:00 AM to 7:00 PM

Salary

18,000 to 25,000 per month, plus \[incentives / benefits]

About the Role

We are looking for a warm, professional Front Desk Executive to be the first point of contact for our patients. You will manage appointments, registration, billing, and enquiries, and make every patient's visit smooth and comfortable.

Key Responsibilities

• Greet patients and handle their information with complete confidentiality
• Answer calls, WhatsApp enquiries, and walk-in requests
• Book, reschedule, and confirm appointments, and make follow-up calls
• Register patients and maintain accurate records
• Generate bills, collect payments (cash, UPI, card), and assist with insurance queries
• Record enquiries from Justdial, Google, and the website, and convert them into appointments
• Request Google reviews from satisfied patients

Requirements

• Graduate in any stream
• 1 to 3 years of front desk or reception experience (clinic or hospital preferred; freshers with strong communication skills may apply)
• Fluent in English, Hindi, and Marathi
• Basic computer skills (MS Office, data entry)
• Calm, empathetic, and polite, with respect for patient privacy

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

• Flexible schedule
• Internet reimbursement
• Paid sick time

Work Location

In person