Restaurant Server

Sante Spa Cuisine · Pune

वेतन₹18,000–22,000महीना, जैसा लिखा है

कहाँPuneMaharashtra

प्रकारFull time

Posted6 Oct9 दिन पहले, SimplyHired से

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जो skills माँगे हैं33 लिखे हैं

Computer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationComputer literacyOperations coordinationRestaurant reservation managementGreeting customersClient enquiry handlingInbound voiceCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clients12th PassBusiness etiquetteStakeholder coordinationHospitality industry experienceClient servicesRespectful communicationQueue managementReservation systemsCustomer issue escalationComputer skillsClean workspace maintenanceClient communication skillsProfessional phone etiquetteCommunication skillsTeam coordinationCross-functional communicationGuest greeting in food serviceReception managementClient interaction via phone callsReservation management

इस job के बारे में

Job Summary

The Restaurant Server is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring guests receive a positive first impression of the restaurant. The role helps maintain smooth front-of-house operations and excellent customer service.

Key Responsibilities1. Guest Reception

Welcome guests warmly upon arrival

Escort guests to their tables and provide menus

Maintain a friendly and professional attitude at all times

Assist guests with inquiries and special requests

Reservation Management

Manage table reservations and waiting lists

Answer phone calls and handle booking inquiries

Coordinate seating to optimize table turnover and guest comfort

Customer Service

Ensure guests are attended to promptly

Communicate waiting times accurately

Handle guest concerns politely and escalate issues when required

Coordination

Coordinate with restaurant captains, servers, and kitchen staff

Monitor dining area availability and seating flow

Support smooth front-desk and dining operations

Cleanliness & Presentation

Maintain cleanliness and organization of reception area

Ensure menus and waiting areas are presentable

Follow grooming and hygiene standards

Required Skills & Qualifications

Excellent communication and interpersonal skills

Pleasant personality and professional appearance

Strong customer service orientation

Ability to multitask and remain calm under pressure

Basic computer and reservation system knowledge

Education & Experience

High school diploma or hospitality qualification preferred

1–2 years of experience in hospitality or customer service preferred

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits

Food provided

Work Location: In person

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