Hospital Administrator (Residential/Non-Residential) Pune

Job Description

Hospital Administrator (Residential/Non-Residential) – Pune

Organization

Calida Rehabilitation Centre Pvt. Ltd.

Location

Pune, Maharashtra

Employment Type

Full-time | Permanent | Residential

Salary

₹50,000–₹60,000 per month, negotiable for the right candidate

Reports To

Directors / General Manager

Work Mode

On-site, residential/Non-Residential

About Calida Rehabilitation Centre

Calida Rehabilitation Centre is a mental health and de-addiction rehabilitation organisation providing residential treatment and rehabilitation services. We are looking for a responsible, experienced and hands-on Hospital Administrator to oversee the day-to-day operations of our 100-bedded residential centre in Pune.

The ideal candidate will have strong leadership, operational management and problem-solving skills, with the ability to coordinate multidisciplinary teams and ensure the smooth, safe and efficient functioning of the facility.

Job Summary

The Hospital Administrator will be responsible for the overall administrative and operational management of the Pune centre. The role involves supervising support departments, coordinating with clinical teams, managing infrastructure and facilities, monitoring staff performance, maintaining operational records and ensuring adherence to hospital policies, patient safety requirements and applicable statutory regulations.

This is a key leadership position requiring a high level of accountability, independent decision-making within delegated authority and close coordination with senior management.

Key Responsibilities

Hospital Operations and Administration

Manage the day-to-day operations of the rehabilitation centre and ensure the smooth functioning of all departments.

Coordinate administrative workflows, operational activities and interdepartmental communication.

Monitor daily activities, resolve operational issues and escalate critical matters to senior management.

Ensure implementation of approved policies, procedures and Standard Operating Procedures (SOPs).

Maintain operational continuity and service standards across the facility.

Clinical and Multidisciplinary Coordination

Coordinate with psychiatrists, Resident Medical Officers (RMOs), clinical psychologists, nursing staff and rehabilitation teams.

Facilitate clinical schedules, ward rounds, appointments, treatment activities and patient-care workflows.

Ensure administrative support for admissions, discharges, transfers and referrals.

Coordinate with clinical leadership regarding patient safety concerns and operational requirements.

Support clinical documentation and audit readiness without interfering with independent clinical decision-making.

Staff Management

Supervise housekeeping, security, kitchen, maintenance and other support staff.

Monitor attendance, duty rosters, shift allocation, punctuality and task completion.

Coordinate recruitment, onboarding, staff orientation and training with the HR department.

Ensure professional conduct, workplace discipline and adherence to organisational policies.

Identify staffing gaps and coordinate timely deployment of personnel.

Facility, Infrastructure and Maintenance

Oversee building maintenance, repairs, electrical systems, plumbing, utilities and general infrastructure.

Ensure cleanliness, hygiene, sanitation and appropriate infection prevention practices.

Monitor preventive maintenance of hospital equipment and maintain maintenance records.

Coordinate with external vendors, contractors and service providers.

Ensure that safety hazards are identified, reported and addressed promptly.

Kitchen and Food Services

Supervise kitchen operations, food quality, hygiene and meal schedules.

Monitor food inventory, consumption, storage and wastage.

Coordinate patient dietary requirements with the authorised clinical team.

Ensure adherence to applicable food safety and sanitation requirements.

Patient Services and Family Coordination

Coordinate administrative aspects of patient admissions, discharges, transfers and transportation.

Facilitate communication between families and authorised clinical or administrative personnel.

Address administrative complaints and patient-family concerns professionally and sensitively.

Maintain confidentiality and ensure respectful treatment of patients.

Coordinate with relevant departments to improve patient and family experience.

Safety, Security and Emergency Preparedness

Monitor facility security, access control and ward safety arrangements.

Ensure staff awareness of fire safety, evacuation procedures and emergency protocols.

Coordinate operational responses to accidents, disturbances, security breaches and other incidents.

Ensure incidents are documented, reported and escalated in accordance with approved procedures.

Coordinate with clinical personnel during medical or behavioural emergencies.

Compliance, Quality and Documentation

Support compliance with applicable statutory requirements, hospital policies and relevant NABH standards.

Maintain administrative registers, equipment inventories, maintenance logs, attendance records and operational reports.

Coordinate internal audits, inspections and corrective action follow-ups.

Maintain documentation required for quality improvement and accreditation readiness.

Ensure that patient records and confidential information are handled securely and accessed only by authorised personnel.

MIS, Reporting and Cost Control

Prepare daily, weekly and monthly operational reports for management.

Monitor operational expenses, consumables, inventory and resource utilisation.

Identify opportunities to improve efficiency and reduce avoidable wastage.

Report operational risks, staffing concerns, maintenance issues and improvement initiatives.

Track completion of assigned tasks and management action points.

Qualifications and Experience

Bachelor's degree in Hospital Administration, Healthcare Management, Business Administration, Operations Management or a related discipl