Front Office Executive (Receptionist)

A Hospital Front Office Executive manages the reception, serves as the first point of contact, handles patient registration, schedules appointments, manages calls/inquiries, processes payments/billing, maintains records, and ensures a welcoming environment, requiring strong communication, organization, and customer service skills for smooth patient flow and staff support.

Key Responsibilities

• Patient Interaction: Greet patients/visitors, answer calls/emails, address inquiries, and direct them appropriately.
• Scheduling: Book, confirm, and manage patient appointments, optimizing doctor/resource use.
• Registration \& Records: Register patients, collect/verify demographics, insurance, and medical history, and update Electronic Health Records (EHR).
• Financial Tasks: Process payments, handle billing inquiries, verify insurance, and manage co-pays.
• Administrative Support: Handle mail, maintain office supplies, manage visitor logs, and perform data entry.
• Coordination: Liaise with medical staff, other departments, and external agencies (like labs/insurance).

Environment

Keep the reception area neat, organized, and welcoming.

Pay

₹18,000.00 - ₹28,000.00 per month

Benefits

• Cell phone reimbursement
• Provident Fund

Work Location

In person