Chat Support Executive

chat support executive helps customers in real-time through text-based online chats, social media, or messaging apps. They solve problems, share product information, and keep happy client relations. \[1, 2]Key Responsibilities

• Answer customer questions quickly and accurately via live chat.
• Fix technical issues and guide users through processes.
• Handle multiple chat conversations at the same time.
• Write clear, polite, and helpful messages.
• Record customer details and chat history in the company system.
• Pass hard problems to senior teams when needed. \[1, 2]

Skills and Qualifications

• Good typing speed and clear written English.
• Friendly, calm, and patient attitude.
• Basic computer skills and knowledge of help tools like Zendesk or Salesforce.
• Ability to work in shifts, including night shifts.
• High school diploma or a college degree.
• Age criteria 18 to 29 years

Pay

₹10,078.16 - ₹33,329.99 per month

Work Location

In person