Sales Executive – SaaS / Software Sales
About ServiceKhata360 (servicekhata360.in)
ServiceKhata360 is a SaaS-based business management platform designed for service businesses such as CCTV and security companies, AC/HVAC service providers, solar businesses, RO service providers, electrical contractors, fire safety companies, and IT service businesses.
Our platform helps businesses manage their leads, customers, estimates, invoices, inventory, service complaints, AMC, projects, payments, and day-to-day operations in one system.
We are looking for an enthusiastic, confident, and customer-focused Sales Executive who will help us grow our customer base by connecting with business owners, understanding their challenges, demonstrating our software, and converting interested prospects into paying customers.
This is an opportunity to join an early-stage SaaS product and develop practical experience in software sales, customer acquisition, and business development.
Job Responsibilities1. Lead Generation & Prospecting
Identify potential customers in service-based industries.
Research businesses such as CCTV, AC, solar, RO, electrical, and other service providers.
Contact prospective customers through phone calls, WhatsApp, and other approved channels.
Handle incoming enquiries and follow up with interested prospects.
Build and maintain a pipeline of potential customers.
Customer Communication & Qualification
Speak with business owners to understand their business operations and requirements.
Identify challenges related to customer management, billing, service complaints, technician coordination, AMC, and inventory.
Qualify leads based on their business needs, suitability, and purchase interest.
Explain how ServiceKhata360 may help address their specific problems.
Software Demonstrations
Conduct online software demonstrations using Google Meet or other approved tools.
Demonstrate relevant features according to the customer's business requirements.
Explain product workflows in simple Hindi and, where required, English.
Help prospects understand the practical value of the software.
Assist interested prospects with trial activation and initial product familiarisation.
Follow-ups & Sales Conversion
Follow up with prospects after calls, demonstrations, and trials.
Answer standard product and pricing questions using approved company information.
Handle common sales objections professionally.
Encourage interested prospects to start a trial or purchase a subscription.
Follow up on pending decisions and payments.
Maintain professional relationships with prospective and existing customers.
CRM & Reporting
Maintain accurate lead records, communication history, and follow-up dates in the CRM.
Update lead stages, demo outcomes, trial status, and sales results.
Submit daily activity reports and weekly sales updates.
Share customer feedback, common objections, and market insights with the founder.
Work toward agreed sales activity and customer acquisition targets.
Required Skills & Qualifications
Good Hindi communication skills.
Basic English communication skills.
Confidence in speaking with business owners over the phone and during online meetings.
Basic computer and internet knowledge.
Familiarity with WhatsApp, email, and video meeting tools.
Ability to explain information clearly and professionally.
Good follow-up discipline and organisational skills.
Willingness to learn software products and sales techniques.
Positive attitude, persistence, and openness to feedback.
Experience Requirements
Freshers are welcome to apply.
0–2 years of experience in sales, telecalling, inside sales, business development, or customer handling is preferred.
Experience in software sales, SaaS, CRM, or B2B sales is an advantage but not mandatory.
Graduates and candidates with strong communication and learning ability are encouraged to apply.
We value communication, willingness to learn, consistency, and sales potential more than years of experience.
Who Should Apply?
This role is suitable for someone who
Enjoys speaking with people and building business relationships.
Is comfortable making outbound calls and handling rejection.
Can ask questions, understand customer needs, and explain solutions.
Is organised enough to follow up without repeated reminders.
Wants to build a career in SaaS sales and business development.
Is comfortable working toward measurable targets.
Compensation & Growth
- Fixed salary
- ₹10,000–₹15,000 per month, depending on skills and experience.
Additional benefits
Performance-based sales incentives.
Product and sales training.
Practical experience in SaaS and B2B software sales.
Opportunity to take on greater responsibility as the business grows.
Performance-based salary reviews.
Incentives will be governed by a clearly communicated company policy.
What Makes This Opportunity Different?
At ServiceKhata360, you will not simply be reading a script or making calls all day. You will learn how businesses operate, identify real operational problems, demonstrate software solutions, and participate in the complete customer acquisition process.
You will work directly with the founder and gain hands-on experience in a growing software business.
How to Apply
Interested candidates should submit their updated CV along with a brief introduction explaining
Why they are interested in sales or business development.
Their communication and customer-handling experience, if any.
Why they believe they would be suitable for this role.
- Location
- Lucknow, Uttar Pradesh
- Company
- Diamond CodeHub
- Position
- Sales Executive – SaaS / Software Sales
We welcome applications from motivated freshers and junior candidates who are ready to learn, communicate confidently, and grow with us.
- Pay
- ₹10,000.00 - ₹15,000.00 per month
Benefits
Internet reimbursement
- Work Location
- In person
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