Senior Fullstack Engineer – ServiceNow

Job Title

Senior Fullstack Engineer – ServiceNow

Company

Cloud Sara Technologies Pvt. Ltd.

Experience

8–12 Years

Location

Bangalore, Hyderabad, Chennai, Mumbai, Ahmedabad

Work Mode

Hybrid – 2 days work from office mandatory

Employment Type

Contract – 6 Months

Notice Period

Immediate Joiners Only

Shift

1:00 PM – 11:00 PM IST

Interview Process

L1 in-person interview is mandatory

Job Description

We are looking for an experienced Senior Fullstack Engineer with strong hands-on ServiceNow development expertise, QA automation capabilities, and general full-stack development skills.

The candidate will handle ServiceNow integration defects, production troubleshooting, automated testing, release management, and internal application maintenance.

Key Responsibilities

Handle L2 support tickets, escalations, and ServiceNow integration issues.

Resolve L3 defects involving ServiceNow ITSM/CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.

Perform root-cause analysis for production incidents and integration issues.

Review code and contribute to full-stack development and maintenance.

Develop and maintain automated tests using Python and Playwright.

Validate APIs using Postman and data using SQL.

Manage test cases in Qase and integrate automated tests into CI/CD pipelines.

Maintain release documentation, Update Sets, XML exports, and release processes.

Support customer technical escalations and distributed-system debugging.

Use AI-assisted development and QA tools to improve productivity.

Mandatory Skills

6+ years of hands-on ServiceNow development experience.

ServiceNow ITSM, CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.

OAuth2-based integrations and troubleshooting across systems.

Python and Playwright test automation.

API testing using Postman and SQL validation.

React, TypeScript, and API-driven backend development.

GitHub, CI/CD, and ServiceNow deployment tools.

Experience with AI-assisted QA tools such as Claude or Codex.

Preferred Skills

ServiceNow CSA or CIS certifications.

GitHub Actions and release management experience.

Semantic versioning and changelog management.

Customer-facing production support and on-call experience.

Important Conditions

Immediate joiners only.

Hybrid work with 2 days in office mandatory.

Must be available for the 1 PM–11 PM IST shift.

Must attend the L1 interview in person.

Six-month contract engagement.