Security Operations Manager

Role Summary- Leads all MDR SOC operations: strategy, workforce planning, performance metrics, escalation handling and customer satisfaction. Key Responsibilities- • Provide direction and oversight to SOC Managers and Leads • Define and enforce SOC policies, standards and best practices • Lead workforce planning and resource allocation • Track SOC KPIs and service quality • Drive continuous improvement in detection and response • Oversee incident handling and escalation efficiency • Partner wit…