Assistant Manager - Warehouse Operations

Assistant Manager – Warehouse Operations

Department: Warehouse / 3PL Operations Experience: 5–10 Years Qualification: Graduate / Diploma in Logistics, Supply Chain or Operations Location: As per business requirement Reporting To: Operations Manager / Regional Operations Head

Job Purpose

Responsible for managing end-to-end warehouse operations, ensuring inventory accuracy, productivity, SLA compliance, safety, client satisfaction and cost control.

Key Responsibilities

• Manage Inbound, Put-away, Storage, Picking, Packing, Dispatch and Returns.

• Ensure smooth daily operations as per SOP, client requirements and SLA.

• Maintain SAP/WMS vs Physical inventory accuracy and conduct cycle counts/audits.

• Plan and effectively utilize manpower, space and equipment.

• Monitor productivity, attendance, overtime and operational costs.

• Handle client communication, escalations and timely issue closure.

• Ensure proper 5S, housekeeping, safety, fire compliance and statutory requirements.

• Coordinate with transporters, vendors and internal teams for smooth operations.

• Prepare and monitor daily/weekly/monthly MIS and operational KPIs.

• Drive RCA, CAPA, Kaizen and continuous improvement initiatives.

• Control damages, shortages, inventory variances and operational backlogs.

• Lead and develop warehouse supervisors and operational teams.

Key KPIs

• Inventory Accuracy

• Inbound / Outbound TAT

• Picking \& Packing Productivity

• Order Accuracy

• Damage \& Shortage Control

• Manpower Productivity

• Space Utilization

• Client SLA Compliance

• Backlog Closure

• Safety \& 5S Compliance

• Cost Optimization

Required Skills

• Warehouse / 3PL Operations

• Inventory Management

• SAP / WMS

• MS Excel \& MIS

• Manpower Planning

• Client \& Vendor Management

• Team Leadership

• Problem Solving \& RCA

• Safety, 5S \& Compliance

• Cost \& Productivity Management

Pay

₹300,000.00 - ₹500,000.00 per month

Work Location

In person