Technical Webinar Executive - Surat

Vincio Health technologies Pvt.ltd · Surat

वेतन₹10,000–15,000महीना, जैसा लिखा है

कहाँSuratGujarat

प्रकारFull time

Posted9 Oct15 दिन पहले, SimplyHired से

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Participation trackingTechnical troubleshootingComputer operationCustomer communicationPost-event reportingMeeting coordinationEmail communicationData analysis reportingBasic service issue troubleshootingComputer literacyOperations coordinationMultidisciplinary project coordinationVirtual event coordinationProject coordinationCross-departmental liaisonEnglishEmail softwareMetrics reportingCommunication platformsAttendance recordingMeeting schedulingBachelor's degreeStakeholder coordinationVideo conferencing softwareClient servicesData reporting supportEvent evaluationClient communication managementComputer skillsSystems & applications supportClient communication skillsCollaboration with the marketing departmentCommunication skillsTeam coordinationOn-site event coordinationSystem issue identificationCollaboration with IT

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Job description

Webinar Executive

Working Hours

1:30 PM – 9:30 PM

Work Location

Imagica Health

109/110, Royal Square, Near VIP Circle, Utran, Surat

Job Summary

Imagica Health is looking for a Webinar Executive to manage and support virtual webinars for doctors, patients, and healthcare professionals using our in-house webinar platform.

The role involves webinar setup, technical preparation, live-event support, troubleshooting, and post-webinar reporting. The ideal candidate should have good communication skills, basic technical knowledge, and the ability to handle live events calmly and efficiently.

Key Responsibilities

Set up and configure webinars on the company's in-house webinar platform.

Create and manage webinar landing pages.

Schedule and send meeting confirmation emails, reminder emails, and SMS notifications.

Perform pre-webinar technical checks to ensure everything is ready before the event.

Provide live technical support during webinars for doctors, patients, and other participants.

Monitor the webinar and troubleshoot technical issues in real time.

Coordinate with Marketing, IT, Client Servicing, and internal teams for smooth webinar execution.

Ensure webinars are conducted professionally and without interruptions.

Maintain post-webinar reports, attendance data, analytics, and feedback.

Follow up on technical or operational issues after the webinar when required.

Requirements

Bachelor's degree in any relevant field.

Freshers in Webinar Support, Customer Support, Technical Support, Event Coordination, or a similar role.

Freshers with good communication and basic technical skills can also apply.

Good English communication skills.

Basic knowledge of computers, internet, video conferencing, and web-based platforms.

Good troubleshooting and problem-solving skills.

Ability to handle multiple tasks and work under time-sensitive situations.

Good coordination and follow-up skills.

Comfortable working in an evening shift.

Pay: ₹10,000.00 - ₹15,000.00 per month

Application Question(s)

Office timing is 1:30 to 9:30 pm, comfortable with the timing?

Education

Bachelor's (Preferred)

Location

Utran, Surat, Gujarat (Preferred)

Work Location: In person

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