Front Office Executive (Receptionist)

Antares By Rajlaxmi · Lucknow

वेतन₹10,000–15,000महीना, जैसा लिखा है

कहाँLucknowUttar Pradesh

प्रकारFull time

Posted7 Oct36 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

दिन का काम

गाड़ी या licence नहीं चाहिए

जो skills माँगे हैं40 लिखे हैं

Guest check-in and check-outHotel bookingCustomer records maintenanceRecord-keepingComputer operationCustomer communicationCustomer complaint handlingHotel and accommodation payment processingIndividual booking creationCancellation processing (reservation procedures)Payment processingComputer literacyOperations coordinationStakeholder liaisonGreeting customersClient enquiry handlingReal-time guest complaint resolutionHotel and accommodation guest check-inProcessing cash transactionsCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clientsBusiness etiquettePayment collectionClient servicesRespectful communicationProperty management systems (PMS)Computer skillsClient communication skillsDocumentation handlingBooking modificationInternal team coordination for issue resolutionBillingCommunication skillsClient liaisonTeam coordinationCross-functional communicationReception managementFront office managementReservation management

इस job के बारे में

Designation: Front Office Executive
Department: Front Office
Location: Antares by RajLaxmi, Lucknow

Job Summary

We are looking for a well-groomed, confident, and guest-oriented Front Office Executive to join our Front Office team. The candidate will be responsible for providing a warm welcome to guests and ensuring smooth and efficient front desk operations.

Key Responsibilities

Welcome and assist guests in a courteous and professional manner.

Handle guest check-in and check-out procedures efficiently.

Manage room reservations, cancellations, amendments, and guest requests.

Provide accurate information regarding hotel facilities, services, and local attractions.

Handle guest queries, complaints, and requests professionally and ensure timely resolution.

Maintain accurate guest records and front office documentation.

Coordinate with Housekeeping, F&B, Maintenance, and other departments for smooth guest services.

Handle cash, billing, and payment procedures as per hotel standards.

Ensure proper handover of information and pending tasks between shifts.

Follow hotel SOPs, grooming standards, security procedures, and guest service standards.

Candidate Profile

1–3 years of experience in Front Office operations, preferably in a hotel or reputed hospitality establishment.

Good knowledge of check-in/check-out procedures, reservations, and basic hotel operations.

Excellent communication and interpersonal skills.

Pleasant personality, professional grooming, and a strong guest-service attitude.

Basic computer knowledge; experience with hotel PMS will be preferred.

Good problem-solving and guest-handling skills.

Ability to work in rotational shifts, weekends, and holidays.

Candidates with experience in reputed hotels and strong guest-handling skills will be preferred.

Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person

Lucknow में ऐसी jobs42 liveसब देखो →

Front Office ManagerTravel Lines · LucknowApna से Front Office ManagerMarriott · LucknowNaukri से Receptionist / Front Office ExecutiveVariant Builders Private Limited · LucknowApna से Front Office ManagerAbility Healthcare · LucknowIndeed से GSA Front OfficeAccorHotel · LucknowAdzuna से GSA Front OfficeAccor · LucknowIndeed से

काम पाने के लिए कभी पैसे मत दो। Fee माँगे तो scam है। दस निशान →