Jobs›Jewellery Consultant, Surat

Jewellery Consultant

Svaraa Jewels · Surat
वेतन₹25,000–32,000महीना, जैसा लिखा है
कहाँSuratGujarat
प्रकारFull time
Posted9 Oct8 दिन पहले, SimplyHired से
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Retail sales transactionsComputer operationCustomer communicationCustomer complaint handlingCustomer relationship buildingProduct recommendationCustomer retentionCustomer needs analysisRetail environment experienceComputer literacyProfessional ethicsB2CSales needs analysisGreeting customersCounter salesSales experience in retailClient relationship developmentClient needs assessmentAccurate transaction records managementHandling dissatisfied clients12th PassBachelor's degree – MarketingCashieringBusiness etiquettePresentation skillsBachelor's degreePackagingClient servicesRetail shop experienceCustomer relationship managementRespectful communicationCustomer loyaltyCustomer issue escalationPoint-of-sale transaction managementRetail floor salesProductivity softwareJewelry salesStock replenishmentClient communication skillsPOS systemsClient educationTracking inventory levelsBillingCommunication skillsClient liaisonQuota attainment
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Job post summary

Date posted
9 October 2026
Pay
₹22,000.00-₹35,000.00 per month

Job Description

Job Title
Jewelry Consultant
Department
Sales / Retail
Reports To
Store Manager / Sales Manager

Job Summary

The Jewelry Consultant is responsible for providing exceptional customer service by assisting customers in selecting fine jewelry, educating them about products, and ensuring a memorable shopping experience. The role involves achieving sales targets, maintaining product knowledge, and upholding the company’s standards of excellence and integrity.

Key Responsibilities

Greet and engage customers in a professional and courteous manner.

Understand customers’ needs and preferences to recommend suitable jewelry pieces.

Demonstrate detailed product knowledge, including gemstones, precious metals, designs, and craftsmanship.

Ensure accurate billing, packaging, and documentation of all sales transactions.

Meet or exceed individual and store sales targets.

Maintain the display counters and ensure all jewelry items are properly handled and presented.

Assist with stock management, including inventory checks and replenishment.

Stay updated with current jewelry trends and product launches.

Build long-term relationships with customers to encourage repeat business.

Handle customer concerns or complaints with professionalism and escalate issues when necessary.

Ensure adherence to company policies, security procedures, and ethical standards.

Qualifications and Skills

Minimum HSC / Bachelor’s degree (preferred in Marketing, Business, or related field).

1–3 years of experience in jewelry retail or luxury sales (freshers with good communication skills may be considered).

Strong interpersonal and communication skills.

Excellent customer service and sales abilities.

Attention to detail and good product presentation skills.

Basic computer knowledge (POS system, MS Office).

Polished, professional appearance and positive attitude.

Work Environment

Retail store setting (may include weekends, holidays, and extended hours).

Standing for extended periods may be required.

Key Competencies

Customer Focus

Sales Orientation

Product Knowledge

Integrity & Trust

Communication Skills

Teamwork

Job Types
Full-time, Permanent
Work Location
In person
Job Type
Full-time
Pay
₹25,000.00 - ₹32,000.00 per month
Work Location
In person

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