Senior Manager – Product & Lifecycle Management

Job Summary

The Senior Manager – Product \& Lifecycle Management will lead a consolidated capability bringing together Kitting

Operations and Product Support / Business Operations. The role will build a cohesive, scalable organization with strong

operational delivery, stakeholder management, talent development, process integration and continuous improvement

across product and lifecycle-related activities.

Job Description

Senior Manager Product and Lifecycle Management

About Medline

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Ill., the company employs more than 45,000 people worldwide and operates in more than 100 countries. To learn more about how Medline makes healthcare run better, visit www.medline.com .

Medline India

Medline India was established in 2010 in Pune as Global Capability Center to support Medline, headquartered in Illinois, USA. Over the years, it has grown into a 1,800+ strong team of technology, finance, and business support professionals who contribute to Medline’s global mission: to make healthcare run better. Medline India offers a dynamic and collaborative work environment with ample opportunities to learn, innovate, and grow. With a highly engaged and empowered team, Medline India plays a vital role in driving business excellence and supporting healthcare systems across the globe.

Job Summary

Lead and integrate a global operations capability supporting the lifecycle of healthcare products and procedure kits, from product and component setup through controlled changes, commercial enablement, inventory management and discontinuation. The role connects product information, technical documentation, supply chain execution and business analytics to improve product availability, data quality, turnaround time and financial outcomes.

The Senior Manager will lead through managers and team leaders, establish a common operating model across the combined teams, and partner with global Product Management, Supply Chain, Commercial, Quality and Regulatory, and Technology leaders. The mandate includes building specialist talent, delivering reliable operations, and converting analytics, automation and AI opportunities into measurable improvements.

Business scope

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• Kitting and lifecycle operations: new and revised kit setup, bill of materials maintenance, component changes, kit activation and closure, discontinued business, inventory disposition and lifecycle exceptions.

• Product information and technical support: product master data, technical data sheets, labeling and instructions for use support, packaging information, translations, product cross references and controlled documentation.

• Commercial and supply chain enablement: quotations and pricing support, vendor and sourcing administration, product availability and backorder insights, tender information and coordination across product divisions.

• Analytics and transformation: business intelligence, product and component analysis, workflow automation, project governance, process standardization and capability expansion.

Responsibilities

Product and lifecycle accountabilities

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Kitting and lifecycle operations

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• Own service delivery for kit and component setup, bill of materials changes, revisions, activation and closure. Establish checks that keep approved product, quotation, packaging and system information consistent across handoffs.

• Coordinate new, revised and discontinued business with Product Management, planning, manufacturing, purchasing and customer-facing teams. Manage dependencies, exceptions and escalation to protect continuity of supply.

• Lead the operational response to excess, obsolete and expiring inventory, component shortages, revision runout and customer cancellations. Use analysis to recommend transfers, returns, purchase order actions or disposition for approval by the accountable business owner.

Product data and documentation

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• Establish ownership and quality controls for product attributes, descriptions, packaging hierarchies, images, component data and cross references. Resolve data defects at source and maintain consistency across product information and ERP systems.

• Oversee technical data sheet creation and updates, labeling and artwork coordination, instructions for use documentation, translation workflows and document publication. Maintain version control, traceability and evidence of required reviews.

• Strengthen controls for product changes, component discontinuations and related document updates so that approved changes reach the affected systems, users and downstream processes.

Technical and product development support

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• Lead the assigned support for supplier information, product specifications, sample review coordination, packaging study documentation and project milestones. Ensure requirements, acceptance criteria, dependencies and outstanding decisions are clearly documented.

• Partner with Product Management, Quality and Regulatory specialists on technical reviews and change decisions. Exercise approval authority only within formally assigned responsibilities and approved procedures.

Commercial and supplier enablement

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• Oversee quotation and pricing administration, component cost and margin analysis, product replacement information, tender responses and product documentation requests. Ensure business recommendations use validated information and reac