Customer Retention Executive - Voice / Blended

We are seeking Customer Care Executives(Voice and Non Voice) to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following min 1 year experience in Chat or Email for Non Voice freshers also eligible for Voice Process Languages : Hindi, Marathi, Tamil, Telugu , Malayalam, or Kannada. Qualifications: - Minimum educational qualification: Graduation - Age between 18 to 30 years. - Strong verbal and written communication skills in English and one regional language. - Ability to empathize with customers and resolve their queries efficiently. - Prior experience in customer service or sales will be advantageous. Responsibilities: - Manage and resolve customer complaints Through calls and Chats. - Achieve sales targets and goals set by the company. - Maintain customer satisfaction through excellent service.