Front Desk Receptionist

Front Desk Executive

Organization

ICON Education Foundation, Indore Institute of Law

Work Location

Rau, Indore, Madhya Pradesh

Department

Administration

Employment Type

Full-Time, Work from Office

Job Summary

We are looking for a professional, well-groomed, and courteous Front Desk Executive to manage reception operations, welcome visitors, handle incoming calls, and provide administrative support. The candidate should possess excellent communication skills, a pleasant personality, and the ability to coordinate effectively with various departments.

Key Responsibilities

Welcome and greet visitors, parents, students, faculty members, and other guests professionally.

Manage incoming and outgoing telephone calls and direct them to the appropriate departments.

Handle visitor inquiries and provide accurate information regarding the institution.

Maintain visitor registers, appointment schedules, and other reception records.

Coordinate meetings and appointments with management and departmental heads.

Receive and distribute incoming correspondence, courier packages, and documents.

Maintain the reception area to ensure a clean, organized, and professional appearance.

Assist with routine administrative tasks, data entry, and documentation.

Coordinate with the Administration and HR departments for daily operational requirements.

Ensure proper visitor management and follow institutional protocols.

Perform other administrative responsibilities as assigned by the reporting authority.

Eligibility Criteria

Qualification

Graduate in any discipline; candidates with relevant qualifications in administration or hospitality will be preferred.

Experience: 1–3 years of experience in front desk, reception, customer service, or administrative roles preferred. Freshers with excellent communication skills may also apply.

Communication

Good verbal communication skills in English and Hindi.

Computer Skills

Basic knowledge of MS Office, email handling, and data entry.

Personality

Professional appearance, polite behavior, a positive attitude, and a service-oriented approach.

Coordination

Strong interpersonal skills and the ability to manage multiple tasks efficiently.

Required Skills

Excellent telephone etiquette and visitor handling.

Good organizational and time-management skills.

Professional communication and interpersonal abilities.

Attention to detail and accuracy in maintaining records.

Ability to handle inquiries patiently and professionally.

Punctuality, discipline, confidentiality, and a responsible attitude.

Work Location

Rau, Indore, opposite IIM Indore.

Pay

₹8,800.00 - ₹23,000.00 per month

Benefits

Paid sick time

Provident Fund

Work Location

In person