Senior Telecaller

Roles & Responsibilities

Make outbound calls to prospective customers and follow up on incoming inquiries.

Explain company projects, property details, pricing, location, and available facilities to potential customers.

Generate qualified leads and convert prospects into interested customers.

Schedule and coordinate site visits for interested clients.

Achieve the monthly target of 12–15 site visits.

Follow up regularly with interested customers to encourage site visits and bookings.

Maintain accurate records of calls, leads, customer feedback, and follow-ups.

Coordinate with the sales team to ensure the successful conversion of leads into site visits and bookings.

Submit daily reports (DSR) detailing calls made, leads generated, follow-ups, and site visits scheduled.

Maintain professional communication and ensure a positive customer experience.

Work towards achieving the assigned sales and lead-generation targets.

Handle customer queries politely and escalate complex issues to the concerned team.

Required Skills & Qualifications

Minimum qualification

Graduate

Good verbal communication skills in Hindi; basic English is an advantage.

Freshers and experienced candidates may apply.

Basic knowledge of MS Excel and computer operations.

Good convincing, negotiation, and follow-up skills.

Ability to work in a target-driven environment.

Positive attitude, discipline, and professional behaviour.

Performance Expectations

Achieve the assigned target of 12–15 site visits per month.

Maintain consistent follow-ups with potential customers.

Ensure accurate lead management and timely DSR submission.

Demonstrate punctuality, professionalism, and dedication towards company goals.

Pay

₹12,000.00 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Work Location

In person