Storage Systems Administration Senior Associate

"Key Responsibilities: •   Requires 5-6 Years of relevant Storage experience •   Strong experience in managing enterprise Storage systems •   Configure, monitor, and maintain NetApp, Isilon, HP Primera, Nimble and Dell Unity Storage technologies •   Strong troubleshooting skills and ability to work independently on Storage Responsibilities: Dell, HP and NetApp Storage •   Perform storage provisioning, LUN creation, volume groups, and host mappings. •   Monitor performance and system health via Storage management consoles and CLI tools. •   Configure replication, snapshots, thin clones, and data reduction technologies. •   Apply firmware updates, drive replacements, and hardware expansions.

•   Good understanding of RTO/RPO, disaster recovery, and data lifecycle management. •   Troubleshoot storage issues related to performance, replication, and access control. •   Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts. •   Collaborate with virtualization, backup, and database teams to align storage with workload requirements.

•   Maintain accurate documentation of configurations, runbooks, and topology diagrams. •   Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations •   Detail oriented, customer oriented, result delivery oriented, analytic thinking •   Performs incident management and change management execution. •   Creates and manages capacity and trending reports of system operations. •   Good understanding on ITIL practices •   Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools •   Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.

•   Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements. "