Dispatcher

Dispatcher – Container Local Trucking

• Schedule and dispatch container trucks (drayage trucks) for pickups and deliveries.
• Coordinate port/rail terminal pickups and returns, including empty and loaded containers.
• Communicate with drivers, customers, warehouses, terminals, and brokers.
• Provide drivers with container numbers, pickup numbers, delivery addresses, appointment times, and special instructions.
• Track trucks and containers using samsara software, phone, email, and dispatch software.
• Arrange appointments for container pickup/drop-off at terminals
• Monitor gate-in/gate-out times and follow up on delays.
• Handle issues such as traffic, truck breakdowns, missed appointments, rejected containers, and terminal delays.
• Track free time, detention, demurrage, and chassis-related issues
• Maintain records PODs (proof of delivery), container numbers, chassis numbers, and delivery documents.
• Cordinate with customer team about ETA, delays, pickup status, and delivery
• Coordinate multiple drivers and trips to maximize truck utilization and reduce empty/deadhead miles.
• Check that drivers have the required trip information and comply with company procedures.
• Prepare daily dispatch and operational reports.
• Work with the operations/billing team to ensure completed trips are properly documented for invoicing.

Skills commonly expected in Toronto

• Good English communication by phone and email
• Knowledge of GTA roads and traffic
• Understanding of container/drayage operations
• Familiarity with ports, rail terminals, warehouses, and appointments
• Ability to work under pressure and manage multiple trucks simultaneously
• Basic knowledge of Excel, email, GPS and transportation management/dispatch software
• Strong problem-solving and time-management skills

Pay

₹21,000.00 - ₹35,000.00 per month

Benefits

• Commuter assistance
• Flexible schedule
• Leave encashment
• Paid sick time
• Paid time off

Work Location

In person