Presales Executive
Telecaller & Customer Support Executive
- Location
- Vadodara
- Working Days
- Monday to Friday
- Working Hours
- 9:00 AM to 7:00 PM
About the Role
We are looking for a dedicated and a confident, organized, and enthusiastic Pre-Sales Executive to handle telecalling, customer communication, follow-ups, and support for our B2B and school customers.
Key Responsibilities
Make outbound calls to schools, prospective customers, and existing customers.
Explain Math Buddy products and services and understand customer requirements.
Follow up with leads through phone calls, WhatsApp, and email.
Handle basic customer queries and provide timely support.
Share product information, proposals, and other required details with customers.
Follow up with schools and customers for meetings, product demonstrations, and sales opportunities.
Coordinate with the sales team for quotations, demonstrations, and further follow-ups.
Maintain and update lead and customer records in Excel/CRM.
Maintain regular follow-ups until the next stage or closure.
Prepare simple daily and weekly activity reports.
Required Skills
Excellent verbal communication and interpersonal skills
Good spoken and written English.
Comfortable making outbound calls and regular follow-ups.
Basic knowledge of MS Excel, WhatsApp, and email communication.
Positive attitude and willingness to learn.
Ability to understand products and explain them clearly to customers.
Previous experience in pre-sales, inside sales, telecalling, customer relations, or the education sector is preferred.
Freshers with good communication skills can also apply.
Perks & Benefits
Practical experience in telecalling, customer support, sales, and business development.
Exposure to the EdTech industry and B2B school sales.
Experience with professional customer communication and lead management.
Opportunity to develop skills in telecalling, email communication, follow-ups, and sales conversion.
Work experience with an ISO 9001:2015-certified company.
Supportive and professional work environment with opportunities to learn and grow.
- Location
- Vadodara (Only candidates currently residing in Vadodara will be considered)
- Working Hours
- 9:00 AM to 7:00 PM
How to Apply
Interested candidates can share their resume at: hr@mathbuddyonline.com
- Pay
- Up to ₹25,000.00 per month
- Work Location
- In person
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