Customer Service & Operations Executive

British Council · Noida

Fractional

वेतन₹10,000–40,000महीना, जैसा लिखा है

कहाँNoidaUttar Pradesh

प्रकारContract

Posted12 Oct11 दिन पहले, SimplyHired से

Kaam ने check किया

Fee, deposit या पैसे माँगने के निशान नहीं

अच्छी English चाहिए, बोलने और लिखने में

दिन का काम

गाड़ी या licence नहीं चाहिए

Contract role

जो skills माँगे हैं23 लिखे हैं

Customer records maintenanceRecord-keepingCustomer communicationCustomer complaint handlingMicrosoft OutlookComputer literacyOperations coordinationSpreadsheetsWriting skillsClient enquiry handlingProviding information to customersBack office operationsEnglishBack office processingSchedule managementBachelor's degreeData managementClient servicesCRM system proficiencyClient communication skillsCommunication skillsComplianceCustomer complaint resolution

इस job के बारे में

We're Hiring: Customer Services & Operations Freelancers | British Council, Noida

Looking for adaptable and customer-focused individuals based in Delhi or NCR to join our team in Noida and support our English & Exams business operations.

What you'll own

Handling customer inquiries, complaints, and requests across approved channels

Record keeping and data management in systems like Salesforce

Examination operations, candidate reconciliation, and test-day support

Administrative scheduling, reporting, and operational compliance

Freelance engagement based on business needs

What you bring

Graduate in any discipline (Freshers or up to 6 months of experience)

Good English verbal and written communication skills

Proficiency in MS Office (Excel, Word, Outlook)

Strong organizational, problem-solving, and detail-oriented skills

Noida, India (onsite, 24x7 operational environment/shifts — candidates from Delhi or NCR

The British Council is an Equal Opportunity Employer. Legal right to work locally required (no visa sponsorship). Engagement subject to background verification checks.

Apply below or share your resume at npwrecruitment@britishcouncil.org

Pay: ₹10,000.00 - ₹40,000.00 per month

Benefits

Commuter assistance

Flexible schedule

Work Location: In person

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