Retail Sales Associate

Job Summary

We are looking for a customer-focused and enthusiastic Retail Sales Associate to assist customers, drive store sales, maintain product displays, and ensure an excellent in-store shopping experience. The candidate will be responsible for understanding customer needs, recommending suitable products, achieving sales targets, and maintaining store standards.

Key Responsibilities1. Customer Service & Sales

Welcome customers and assist them throughout their shopping experience.

Understand customer requirements and recommend suitable products.

Explain product features, benefits, pricing, and offers to customers.

Achieve daily, weekly, and monthly sales targets.

Upsell and cross-sell products to increase sales value.

Handle customer queries, complaints, and product-related concerns professionally.

Build positive customer relationships to encourage repeat purchases.

Store Operations

Maintain product displays, shelves, and visual merchandising standards.

Ensure products are properly labelled and prices are displayed accurately.

Monitor stock availability and inform the store manager about low inventory.

Assist with stock receiving, inventory checks, and replenishment.

Maintain store cleanliness, organization, and product presentation.

Follow store policies, billing procedures, and operational guidelines.

Billing & Sales Reporting

Assist with billing, payment processing, and order handling, as required.

Ensure accurate transactions and proper handling of cash or digital payments.

Maintain records of sales, returns, exchanges, and customer orders.

Inform the manager about sales performance, customer feedback, and product demand.

Teamwork & Store Performance

Coordinate with team members to achieve store sales targets.

Stay updated on product knowledge, promotions, and new arrivals.

Participate in product training and sales improvement activities.

Follow company policies related to customer service, security, and loss prevention.

Required Skills

Strong communication and interpersonal skills.

Customer service and selling abilities.

Basic numerical skills and billing knowledge.

Persuasion, upselling, and cross-selling skills.

Positive attitude and a customer-first approach.

Ability to work in a team and handle multiple customers.

Basic computer knowledge; POS system experience is an advantage.

Qualifications & Experience

Minimum 12th pass; graduates preferred.

0–3 years of experience in retail sales, customer service, or store operations.

Freshers with good communication skills and a willingness to learn may apply.

Pay

₹15,000.00 - ₹22,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Internet reimbursement

Leave encashment

Paid sick time

Paid time off

Work Location

In person