Telecaller Sales Executive

Job Description

Telecaller – Sales Executive (B2B)

Company

Skinovation Sciences

Location

Gurgaon

Department

Sales \& Client Success

Work Mode

Hybrid – 5 days from office and 1 day work from home

Working Days

6 days a week

About Skinovation Sciences

Skinovation Sciences helps entrepreneurs, startups, and businesses transform their skincare brand ideas into market-ready products. From product formulation and manufacturing to branding, packaging, and go-to-market support, we provide end-to-end expertise to help businesses launch and grow their skincare brands.

We are looking for a proactive, confident, and customer-focused Telecaller – Sales Executive to connect with verified leads, understand their business requirements, explain our services, and build lasting client relationships.

Key Responsibilities

B2B Sales \& Lead Conversion

• Call verified leads who are interested in launching or growing their skincare brands.
• Understand the prospect’s business stage, objectives, challenges, budget, and requirements.
• Explain Skinovation Sciences’ services and recommend relevant solutions.
• Follow up with prospects, nurture leads, and convert opportunities into business.
• Maintain a structured pipeline of prospects and track sales progress.

Client Relationship Management

• Build and maintain strong relationships with prospective and existing clients.
• Act as the single point of contact (SPOC) for assigned clients throughout their engagement.
• Ensure timely communication, follow-ups, and resolution of client queries.
• Build trust and deliver a professional, positive client experience.

Client Coordination \& Delivery Management

• Coordinate with internal teams to ensure client requirements and deliverables are communicated clearly.
• Track project progress, timelines, and pending actions.
• Follow up with relevant teams to ensure timely delivery and keep clients informed.
• Proactively identify and escalate concerns that may affect client satisfaction.

Reporting \& Process Management

• Maintain accurate records of calls, lead status, follow-ups, and client interactions.
• Update the CRM or lead-tracking system regularly.
• Share sales updates, feedback, and market insights with the team.
• Work towards agreed sales targets and client satisfaction goals.

Who Are We Looking For?

• Excellent verbal communication and interpersonal skills.
• A confident, persuasive, and customer-oriented approach.
• Interest in B2B sales, business development, and client servicing.
• Ability to understand business requirements and explain services clearly.
• Strong follow-up, coordination, and relationship management skills.
• Organised, proactive, and comfortable working with sales targets.
• Basic computer skills and familiarity with spreadsheets or CRM tools.

Experience: 1–3 years in telecalling, inside sales, B2B sales, or client servicing preferred. Candidates with strong communication skills and a willingness to learn are also welcome.

Experience in skincare, cosmetics, FMCG, or business services will be an advantage.

What We Offer

• Competitive Compensation: A rewarding package based on skills and experience.
• Sales Incentives: Performance-linked commissions for successful conversions.
• Fast Career Growth: Opportunities to grow with an expanding business.
• Positive Work Environment: A collaborative, supportive, and growth-oriented team.
• Learning \& Development: Exposure to B2B sales, skincare brand development, and end-to-end client management.
• Ownership \& Impact: The opportunity to build client relationships and contribute directly to business growth.

Work Schedule

• 6 working days per week.
• 5 days working from the office.
• 1 day working from home.

Interested in Joining Us? Email your cv to team@skinovationsciences.com

Pay

₹200,000.00 - ₹250,000.00 per year

Benefits

• Cell phone reimbursement
• Paid sick time
• Paid time off

Work Location

In person