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Front office executive- Banquet/Hotel

etalenthire · Delhi
वेतन₹20,800–29,000महीना, जैसा लिखा है
कहाँDelhi
प्रकारFull time
Posted12 Oct20 दिन पहले, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं54 लिखे हैं
Customer records maintenanceRecord-keepingComputer operationCustomer complaint handlingCollaboration with salesCustomer relationship buildingEmail managementEmail communicationInbound customer enquiry call handlingCoordination with sales teamsPhone communicationCustomer appointment bookingClient detail updatesComputer literacyOperations coordinationStakeholder liaisonService schedulingGreeting customersClient enquiry handlingReal-time guest complaint resolutionInbound voiceClient record-keeping practicesCross-departmental liaisonEnglishEmail softwareBack office processingFront-of-house coordinationBanquet hall experienceCollaboration with business operationsHandling dissatisfied clientsBusiness etiquetteBachelor's degreeStakeholder coordinationHospitality industry experienceClient servicesCustomer relationship managementRespectful communicationBanquet experienceFront deskMultidisciplinary collaborationProductivity softwareSecretarial workClient communication skillsDocumentation handlingProfessional phone etiquetteCommunication skillsClient liaisonTeam coordinationCross-functional communicationOffice phone managementReception managementFront office managementReservation managementCustomer data entry
इस job के बारे में
Job Description
Front Desk Executive – Banquet
Location
Greater Kailash, New Delhi
Experience
2–5 Years
Industry
Banquet / Hotel / Hospitality

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Front Desk Executive to manage front desk operations at a banquet facility in Greater Kailash, Delhi. The ideal candidate should have 2–5 years of relevant experience in the banquet, hotel, or hospitality industry, with excellent communication and guest-handling skills.

Key Responsibilities

Welcome and greet guests, clients, and visitors professionally.

Handle incoming calls, inquiries, and guest requests.

Manage banquet booking inquiries, appointments, and customer follow-ups.

Coordinate with the sales, event management, and operations teams regarding bookings and events.

Maintain booking records, customer databases, and front desk documentation.

Assist clients with event-related queries, availability, packages, and booking procedures.

Ensure smooth communication between guests and the banquet management team.

Handle customer complaints and resolve issues professionally.

Maintain a neat, organized, and welcoming reception area.

Support daily administrative and front office activities.

Required Skills and Qualifications

Graduate or equivalent qualification preferred.

2–5 years of experience in a banquet, hotel, hospitality, or event management environment.

Relevant banquet or hotel industry experience is mandatory.

Excellent verbal communication and interpersonal skills.

Good telephone etiquette and customer service skills.

Basic computer knowledge, including MS Office and email handling.

Presentable personality with a professional and courteous attitude.

Ability to multitask and coordinate effectively with different teams.

Preferred Candidate Profile

Candidates with prior experience handling banquet inquiries, hotel reception, guest relations, or event bookings will be preferred.

Candidates should be customer-focused, organized, and comfortable working in a hospitality environment.

Mail updated resume with salary details-

email
etalenthire@ gmail.com
satish
88O 27 49 743
Pay
₹20,800.00 - ₹29,000.00 per month

Ability to commute/relocate

Greater Kailash, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s)

Do you have experience in Hospitality industry (banquet/hotel) ?

Current salary ?

expected salary ?

Notice period in days ?

Current Location ?

Rate your English speaking skill from 1 to 10 ?

Would you be comfortable with job location in Greater kailash, Delhi ?

Experience

Front desk
2 years (Preferred)
Work Location
In person

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