Banquet Sales Executive

A Banquet Sales Executive in a hotel is responsible for selling banquet halls and event facilities for weddings, birthday parties, corporate meetings, conferences, engagement ceremonies, and other social functions. The main goal is to generate revenue, achieve sales targets, and provide excellent service to clients.

Key Roles and Responsibilities

Generating Sales and Leads

Find new customers for weddings, parties, corporate events, and conferences.

Contact potential clients through calls, emails, walk-ins, and referrals.

Achieve monthly and yearly banquet sales targets.

Handling Client Inquiries

Respond to inquiries about banquet halls, menus, packages, and availability.

Understand the client's event requirements, budget, guest count, and preferred date.

Arrange site inspections and show banquet halls to clients.

Preparing Quotations and Proposals

Prepare quotations based on the number of guests, menu selection, and event requirements.

Explain banquet packages, food and beverage options, and additional services.

Negotiate prices and finalize deals according to hotel policies.

Booking and Event Coordination

Confirm bookings after receiving the required advance payment.

Coordinate with the banquet operations, kitchen, front office, housekeeping, and accounts teams.

Ensure all event details are communicated properly to the concerned departments.

Client Relationship Management

Maintain good relationships with existing and potential clients.

Follow up with clients after sending quotations.

Handle customer concerns professionally and ensure client satisfaction.

Revenue Generation

Upsell premium menus, decorations, audiovisual equipment, and other event services.

Maximize banquet hall occupancy and revenue.

Monitor competitors' pricing and market trends.

Documentation and Reporting

Maintain records of inquiries, quotations, confirmed bookings, and lost business.

Prepare daily sales reports and monthly performance reports.

Maintain client databases and update booking details in the hotel's system.

Required Skills and Qualifications

Bachelor's degree or diploma in Hotel Management, Hospitality, or Sales and Marketing.

Good communication and negotiation skills.

Strong customer service and interpersonal skills.

Knowledge of banquet operations, event planning, and food and beverage services.

Basic computer knowledge, including MS Excel, Word, and email.

Ability to meet sales targets and work under pressure.

Previous experience in hotel banquet sales is preferred.

Pay

₹25,000.00 - ₹30,000.00 per month

Benefits

Food provided

Provident Fund

Work Location

In person