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Store Manager

Grasshopper lifestyle pvt ltd · Kochi
Senior
वेतन₹20,000–30,000महीना, जैसा लिखा है
कहाँKochiKerala
प्रकारFull time
Posted18 Oct3 दिन पहले, SimplyHired से
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जो skills माँगे हैं76 लिखे हैं
Order fulfilment coordinationCustomer follow-upsCustomer communicationStaff supervisionRetail organisation experienceMicrosoft ExcelSales reportingOperations efficiency analysisCustomer relationship buildingCustomer retentionDebt collectionRetail environment experienceProfessional disciplineStaff workload allocationOperations coordinationTeamwork allocationSales performance reportingClient enquiry handlingERP systemsIn-person customer serviceCustomer collection follow-upBack office operationsSales experience in retailMalayalamERP softwareEnglishMetrics reportingClient relationship developmentFashion retailManagement information reporting for salesInventory management softwareLocal languageSales team managementB2B client acquisitionOrder shippingSales order documentationCustomer payment remindersBusiness developmentStock transfer processingPayment collectionSales performance monitoringDaily operations report preparationRecords managementBachelor's degreeSales quotingERP transaction postingBusiness development in retailClient servicesRetail shop experienceCustomer relationship managementTarget settingOrder assistanceB2BB2B salesProspectingClient negotiationProblem identificationRetail floor salesLogistics order managementMonthly sales quota achievementPOS systemsStatus reportingStock countingRetail managementTask assignmentLeadershipBillingCommunication skillsSales follow-upManagement experience within the retail industryTeam coordinationInventory report preparationCustomer acquisitionOrder booking managementOperational performance reportingSales data tracking
इस job के बारे में

Store Manager – Wholesale & Retail Operations

Company
GRASSHOPPER LIFESTYLE PVT LTD
Brand
GRASSHOPPER
Location
Ernakulam, Kerala
Job Type
Full-time, Permanent
Salary
₹20000–₹30000 + INCENTIVES per month

Job Description

GRASSHOPPER LIFESTYLE PVT LTD is looking for an experienced Store Manager to independently manage its women's ethnic-wear wholesale and retail store.

The candidate must be capable of managing daily store operations, developing wholesale business, controlling inventory, supervising sales staff and ensuring smooth coordination with production and accounts.

Key Responsibilities

Wholesale & Retail Sales

Manage existing boutique, textile shop and wholesale customers.

Develop new wholesale customers and increase repeat orders.

Handle customer enquiries, quotations, order booking and follow-ups.

Set and monitor daily and monthly sales targets.

Manage retail sales, customer service and product presentation.

Inventory Management

Maintain accurate design-wise, colour-wise and size-wise stock records.

Monitor stock inward, outward, transfers and dispatches.

Conduct physical stock verification and resolve discrepancies.

Ensure accurate inventory entries in the ERP system.

Order Management

Coordinate with production and godown teams to fulfil customer orders.

Monitor pending orders, packing, billing and dispatch.

Follow up on outstanding customer payments as per company policy.

Staff Management

Supervise and guide store sales executives.

Allocate daily duties and monitor staff performance.

Maintain discipline, punctuality and accountability.

Ensure smooth store operations without constant supervision from the Managing Director.

Reporting & Accountability

Submit daily sales, collections, pending orders and stock reports.

Monitor sales performance and customer follow-ups.

Identify operational problems and implement corrective actions.

Take complete responsibility for the store's operational efficiency and business growth.

Candidate Requirements

Minimum 5 years of relevant experience, including 2–3 years in a supervisory or store-management role.

Experience in garments, textiles, women's ethnic wear, fashion retail or wholesale distribution.

Experience handling both wholesale and retail customers is strongly preferred.

Proven ability to manage staff, inventory and sales targets.

Working knowledge of ERP/POS systems, inventory management and Excel.

Good communication, leadership, negotiation and problem-solving skills.

Malayalam and English proficiency required.

Ideal Candidate

We need a hands-on, responsible and sales-driven professional who can independently manage the store, build strong customer relationships, maintain inventory accuracy and grow wholesale sales.

This is not a sales-only position. The selected candidate must take ownership of the entire store operation and report directly to the Managing Director.

How to Apply
Submit your updated resume highlighting relevant industry experience, team size managed and previous sales achievements.
WhatsApp
93490 11111
Pay
₹20,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Education

Bachelor's (Required)

Experience

B2B sales: 3 years (Required)

Fashion retail
3 years (Required)
Work Location
In person

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