CRM Executive

ECOG CORE TECHNOLOGIES · Coimbatore

वेतन₹13,000–18,000महीना, जैसा लिखा है

कहाँCoimbatoreTamil Nadu

प्रकारFull time

Posted18 Oct3 दिन पहले, SimplyHired से

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जो skills माँगे हैं31 लिखे हैं

Customer follow-upsReport preparationCustomer records maintenanceRecord-keepingCustomer communicationCollaboration with salesCustomer relationship buildingCustomer retentionCustomer needs analysisCoordination with sales teamsClient detail updatesSpreadsheetsClient enquiry handlingProviding information to customersCross-departmental liaisonEnglishClient relationship developmentClient data maintenance in CRMClient needs assessmentLocal languageTamilBachelor's degreeClient servicesCRM system proficiencyClient communication skillsDocumentation handlingCommunication skillsSales follow-upTeam coordinationCustomer account updatingCustomer data entry

इस job के बारे में

ob description

JOB DESCRIPTION – CRM EXECUTIVE

Department: Sales
Location: Coimbatore
Position: CRM Executive

Position Summary

We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

Key Responsibilities

Handle customer enquiries and communications.

Maintain accurate customer information and CRM records.

Follow up with customers and support customer retention.

Coordinate with the Sales Head regarding customer requirements.

Update customer-related information regularly in the CRM.

Track customer follow-ups and pending enquiries.

Understand customer requirements and provide appropriate support.

Maintain customer-related reports and documentation.

Coordinate with the sales team for smooth customer service.

Support the sales team in improving customer conversion and retention.

Required Skills

Customer/consumer handling

CRM management

MS Excel

Good communication skills

Follow-up skills

Customer relationship management

Reporting and documentationCandidate Requirements

Qualification: Any UG Degree
Experience: 1 - 2 years
Age: 23–30 years preferred
Languages: Tamil & English

Compensation & Benefits

Salary: ₹13,000 – ₹18,000 per month
Incentive: Applicable after 3 months

Work Details

Working Hours: 9:00 AM – 6:30 PM
Notice Period: 3 months
Pay: ₹13,000.00 - ₹18,000.00 per month
Work Location: In person

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