Jewellery Consultant

Welcome customers and understand their jewellery preferences, needs, occasions and budgets. Showcase diamond jewellery collections, including rings, earrings, necklaces, pendants and bracelets. Explain diamond quality, the 4Cs (Cut, Colour, Clarity and Carat), product features, certifications and pricing. Recommend suitable jewellery designs based on customer preferences and budget. Achieve monthly sales targets and improve sales conversion. Build strong customer relationships to encourage repeat purchases and referrals. Follow up with prospective customers through calls and messages. Maintain product displays, visual merchandising and showroom presentation standards. Ensure proper handling, safekeeping and accountability of jewellery stock. Support billing, order processing, customer records and inventory-related activities. Inform customers about new collections, offers, promotions and festive launches. Coordinate with the showroom team to ensure smooth daily operations. Follow company policies, customer service standards and security procedures.