Associate - Operations (B2C)

Lattice Technologies Pvt Ltd · Gurugram

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कहाँGurugramHaryana

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Posted19 Oct14 दिन पहले, SimplyHired से

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Project team coordinationProject reportingVendor relationship buildingProject organisationServices procurementGoogle SheetsContractor managementVendor onboardingStakeholder collaborationProject documentationDigital register maintenanceOperations coordinationMultidisciplinary project coordinationStakeholder liaisonProject quality controlWriting skillsBack office operationsCross-departmental liaisonEnglishBack office processingLocal languageInvoice processingResearch project coordinationContractor coordinationSchedule managementMarket researchBachelor's degreeInvoice validationSupplier master data maintenanceVendor relationship managementData entryWork-in-progress trackingProject schedule trackingSubcontractor coordinationVendor negotiationManagement reportingMultidisciplinary collaborationProductivity softwareData accuracy checksHindiSupplier relationship managementCross-functional collaborationCommunication skillsProject stakeholder communicationDeadline trackingTask management softwareTeam coordinationVendor performance monitoringCross-functional communicationProject progress trackingProgress tracking

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About us

1Lattice™ is a 360-degree market intelligence platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suite to make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights.

About the Role

We are looking for a proactive and detail-oriented Associate – Operations to support the operations team in coordinating with vendors, freelancers, and internal stakeholders for the smooth execution of market research projects. This is an execution-heavy, coordination-focused role ideal for candidates with early experience in vendor handling or operational support—especially within the market research domain.

Key Responsibilities

Assist in coordinating with external vendors, survey agencies, and freelance resources to support primary research delivery.

Maintain and update vendor/freelancer databases, rate cards, and onboarding documents.

Support the Team Lead in vendor onboarding, documentation, and rate negotiation.

Track fieldwork/project progress and follow up with vendors to ensure timelines and quality standards are met.

Handle basic operational reporting, data entry, and invoice verification.

Ensure vendor compliance and maintain internal communication logs.

Coordinate with internal teams (sample, data, consulting) for project needs and alignments.

Coordinate with QC team to ensure sample accuracy and survey data integrity.

What We’re Looking For

1–2 years of experience in vendor management, operations coordination, or market research project support (Freshers with internships or exposure to similar functions are also welcome to apply)

Basic understanding of market research and survey operations (quant or qual)

Strong verbal and written communication in English and Hindi

Proficient in MS Excel, Google Sheets, and task tracking tools

Strong coordination and follow-up skills

Ability to multitask, stay organized, and meet deadlines

Team player with a proactive mindset

Preferred Background

Bachelor’s degree (any stream)

Internship or work experience in market research agencies, survey vendors, or operational support roles is a plus

Comfortable working in a fast-paced and structured environment

Why Join Us?

Exposure to real-world research execution and operations

Opportunity to work with top clients and vendors

Strong learning and growth potential in a fast-growing organization

Supportive team environment with structured workflows

Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more

Work with a purpose-driven organization committed to ethical and impactful research.

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