Dutch Language Expert

Talent warrior HR Solution · Noida

वेतन₹25,000–35,000महीना, जैसा लिखा है

कहाँNoidaUttar Pradesh

प्रकारFull time

Posted20 Oct23 दिन पहले, SimplyHired से

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Live chatSales persuasionTechnical troubleshootingCustomer records maintenanceSales negotiationCustomer complaint handlingEmail communicationTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingSalesPhone communicationCall loggingClient detail updatesClient enquiry handlingInbound voiceEquipment troubleshootingEnglishClient data maintenance in CRMLocal languageHandling dissatisfied clientsVoice-based call centre experienceBusiness etiquetteComputer hardwareClient servicesHardware supportCRM system proficiencyProviding product informationClient communication skillsTechnical support via emailAfter-call work proceduresClient educationCommunication skillsClient liaisonDutchClient interaction via phone callsCustomer data entry

इस job के बारे में

Job Description (JD) – Dutch Language Expert

Profile: Technical Support / Sales Executive
Language Requirement: Dutch Fluency (B2/C1/C2 preferred)
Process: Netherlands & Belgium – Dutch-Speaking Customers

Job Responsibilities

Handle customer queries from Dutch-speaking customers in the Netherlands and Belgium via calls, emails, and chat.

Provide technical support and troubleshooting for software, hardware, and other technical issues.

Explain products and services and assist customers with technical queries.

Identify sales opportunities, promote products/services, and achieve sales targets.

Resolve customer complaints professionally and ensure customer satisfaction.

Maintain customer records, call details, and updates in the CRM system.

Eligibility Criteria

Fluency in Dutch is mandatory (B2/C1/C2, as required by the process).

Good communication skills in Dutch; English proficiency is an added advantage.

Experience in international voice processes, technical support, or sales is preferred.

Freshers with strong Dutch language proficiency may apply, subject to client requirements.

Flexibility to work in shifts aligned with Netherlands and Belgium business hours.

Skills Required

Excellent Dutch speaking, reading, and comprehension skills.

Strong customer service and problem-solving abilities.

Basic technical troubleshooting knowledge for technical support roles.

Sales, negotiation, and convincing skills for sales roles.

Ability to communicate professionally with international customers.

Job Details

Location: Noida
Salary: Upto 35k
Process: Dutch Voice – Technical Support / Sales
Shift: As per process requirements
Working Days: As per company policy
Experience: Relevant experience preferred; freshers may be considered depending on the process.

How to Apply

Interested candidates can share their updated CV along with their Dutch language proficiency level (B2/C1/C2), relevant experience, current location, and expected salary.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Food provided

Provident Fund

Work Location: In person

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