Risk Analyst I
- Shift timings
- Night shift (Rotational shifts and week offs)
- Working days
- 5 days
- Job Title
- RiskAnalyst I
- Department
- Operations
- Location
- Vadodara
Job Description
This position is responsible for providing risk management support on the sales/reservations side of the company.
Provide technology and fraud detection support with core responsibilities including
Analyzing and managing network-related fraud traffic.
Supporting breach coordination (what, when, and how), including customer impact assessment for fraud incidents.
Coordinating with Legal and Corporate Security teams.
Conducting daily and periodic monitoring.
Managing external and internal data requirements.
Ensuring data cleanliness and concurrency.
Identifying reference sources of data to be used for customer and transactional behavior modeling.
Ensure data completeness, correctness, and concurrency.
Assist in detecting, analyzing, and authenticating fraudulent transactions in a card-not-present environment.
Work closely with other Loss Prevention staff to identify fraud trends.
Provide quality customer service to internal and external customers that meets and exceeds expectations.
We Expect You to Have
2+ years of experience in Risk Management.
1 year of Analytics/Data Analysis experience.
Experience in the eCommerce domain is preferred. Applicants should have international travel and geographical knowledge.
Understanding of the end-to-end Reconciliation Control process for Merchant Operations.
Ability to identify opportunities for revenue recovery.
Ability to identify system-level opportunities to improve Merchant Settlement processes and collaborate with accounting teams to enhance settlement processes.
Excellent interpersonal, verbal, and written communication skills.
Customer Service (Voice) experience is a plus.
Experience in process re-engineering and process improvement.
Chargeback knowledge will be considered an added advantage.
Salesforce knowledge is an added advantage.
Ability to maintain performance in a rapid and ever-changing work environment.
Ability to learn quickly and make on-the-spot decisions with limited information.
Demonstrated ability to meet deadlines, complete important time-sensitive tasks, and adapt quickly to last-minute changes.
Advanced-level knowledge of Word, Outlook, Excel, and Access Database.
Experience in creating reports and maintaining trackers.
High School Diploma or GED required; college coursework preferred.
What We Offer
Transportation Allowance
Canteen Subsidy
Night Shift Allowance (as per process)
Health Insurance
Tuition Reimbursement
Work-Life Balance Initiatives
Rewards & Recognition
- Pay
- ₹25,000.00 - ₹35,000.00 per month
Benefits
Commuter assistance
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
- Work Location
- In person
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