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Patient Care & Appointment Coordinator

Medisage Pvt Ltd · Mumbai
वेतन₹10,000–25,000महीना, जैसा लिखा है
कहाँMumbaiMaharashtra
प्रकारFull time
Posted15 Oct28 दिन पहले, SimplyHired से
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जो skills माँगे हैं27 लिखे हैं
Customer records maintenanceRecord-keepingPhone communicationCustomer appointment bookingClient detail updatesOperations coordinationPatient appointment coordinationClinic experienceClient needs assessmentLocal languageClinical experienceBachelor's degreeClient servicesScheduling for multiple individualsClient communication managementPatient interactionHealthcare facilities experiencePatient record updatingHindiClient communication skillsManaging patient recordsVisit schedulingMedical appointment creationCommunication skillsClient liaisonMedical administrationClient interaction via phone calls
इस job के बारे में

Patient Care & Appointment Coordinator

Location
Work from Office | MediSage

MediSage is looking for an empathetic, organised and communication-savvy professional to help patients connect with the right doctors through our digital healthcare platform.

What you'll do

Call patients who submit appointment requests through the MediSage website.

Understand their symptoms, consultation needs and follow-up requirements.

Coordinate appointments with the requested doctor or connect patients with suitable alternative doctors in our network.

Follow up with patients to facilitate successful appointments.

Maintain accurate patient details and appointment records.

Ensure a smooth, helpful and professional experience for every patient.

Who we're looking for

Education
Graduate preferred; healthcare-related qualifications are a plus.

1–3 years of experience in patient coordination, healthcare operations, customer support or telecalling.

Excellent communication skills in Hindi and one regional language.

Empathetic, patient and comfortable speaking with people about their healthcare needs.

Good coordination, follow-up and problem-solving skills.

Experience with hospitals, clinics, healthcare platforms or appointment booking is an advantage.

We're looking for someone who combines empathy, communication and strong execution to help patients access the right medical care.

Pay
₹10,000.00 - ₹25,000.00 per month

Benefits

Health insurance

Provident Fund

Application Question(s)

Are you open for Powai Location?

What is your Current CTC?

What is your Expected CTC?

How soon you can join us?

Work Location
In person

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