Sales & Customer Success Executive

Job Description

Sales & Customer Success Executive

Location

Vashi, Mumbai

Experience

Freshers to 2 Years

Employment Type

Full-Time

About the Role

We are looking for enthusiastic and driven individuals, both freshers and experienced candidates, who are interested in building a career in Sales and Customer Success. This role offers exposure to B2B sales, client handling, the SaaS and IoT industry, and real-time customer problem-solving.

Key Responsibilities

Sales – Learning & Execution

Reach out to potential clients through calls, emails, and meetings.

Support lead generation activities and follow up with prospective clients.

Assist in product demonstrations and presentations.

Learn and gradually take ownership of deal closures.

Customer Success

Support the onboarding of new clients.

Help clients understand and use the platform effectively.

Handle basic client queries and coordinate with the technical team for resolutions.

Ensure smooth communication and timely responses to clients.

Account Support

Maintain regular follow-ups with clients.

Update CRM systems and maintain accurate records.

Assist senior team members in managing key accounts.

Who Can Apply?

Fresh graduates with a BBA, B.Com, MBA, or a similar qualification.

Candidates with 0–2 years of relevant experience.

Individuals with a strong interest in sales, client interaction, and technology.

Skills & Requirements

Good communication skills in English and Hindi; knowledge of any additional language is an advantage.

Confidence in communicating and interacting with clients.

Willingness to learn and grow in a fast-paced work environment.

Basic understanding of MS Excel and CRM tools. Training will be provided.

Why This Role?

Gain practical exposure to B2B sales and customer success.

Build experience in the SaaS and IoT industry.

Develop client-handling, communication, and problem-solving skills.

Learn and grow through hands-on experience with sales and customer-facing activities.