Telecalling Team Leader
Key ResponsibilitiesLead, guide, and motivate the sales team to achieve daily and monthly business goals. Monitor team performance and provide regular coaching and feedback. Support the team in promoting Banking Savings, Investment, Life Insurance, and Health Insurance products. Ensure timely follow-ups with prospective and existing customers. Conduct team briefings, training sessions, and performance reviews. Assist in resolving customer queries and escalations professionally. Maintain accurate sales records and prepare daily performance reports. Coordinate with internal departments to ensure smooth customer onboarding and policy processing. Ensure compliance with company policies and banking/insurance guidelines. EligibilityMinimum 2+ years of experience in Sales or Team Handling. Experience in Banking, Savings, Investment, Life Insurance, or Health Insurance is preferred. Strong leadership and communication skills. Ability to manage and motivate a sales team. Skills RequiredTeam Leadership Sales Management Banking Savings & Investment Knowledge Life Insurance Sales Health Insurance Sales Customer Relationship Management Performance Coaching Target Planning Communication & Negotiation
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