Jewellery Store Manager

Job Description – Store Manager (Jewellery)

Designation

Store Manager – Jewellery

Department

Retail / Sales

Industry

Jewellery

Location

Patiala

Experience

4–8 Years in Jewellery Retail

Job Summary

We are looking for an experienced and result-oriented Store Manager to manage the day-to-day operations of a jewellery showroom, drive sales, ensure excellent customer service, and effectively manage the store team.

Key Responsibilities

• Manage complete day-to-day operations of the jewellery showroom.
• Achieve monthly and yearly sales targets and drive revenue growth.
• Lead, motivate, and manage the sales team to improve performance.
• Handle VIP and important customers and ensure excellent customer experience.
• Maintain strong knowledge of gold, diamond, silver, and other jewellery products.
• Monitor stock, inventory movement, display, and product security.
• Ensure proper billing, cash handling, documentation, and daily sales reporting.
• Coordinate with HO, accounts, inventory, and management teams.
• Monitor staff attendance, grooming, discipline, and productivity.
• Handle customer complaints and ensure timely resolution.
• Implement company policies, SOPs, and security procedures.
• Analyse sales performance and prepare regular reports for management.
• Ensure proper visual merchandising and attractive product display.
• Support marketing activities, promotions, and customer relationship initiatives.
• Maintain showroom cleanliness, presentation, and overall operational standards.
• Ensure compliance with jewellery industry regulations and company procedures.

Required Skills \& Qualifications

• Graduate in any discipline; MBA/PGDM in Sales or Marketing will be an advantage.
• 4–8 years of relevant experience in jewellery retail, preferably as a Store Manager/Showroom Manager.
• Strong knowledge of jewellery products, especially gold and diamond jewellery.
• Excellent sales, customer-handling, and team-management skills.
• Good communication and negotiation abilities.
• Strong leadership and problem-solving skills.
• Target-oriented with a strong focus on business growth.
• Good knowledge of MS Office and retail/POS software.
• Ability to handle high-value transactions and sensitive inventory responsibly.

Pay

₹45,000.00 - ₹50,000.00 per month

Benefits

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Work Location

In person