Telecaller

Call Management: Make outbound cold calls to potential clients and handle inbound customer inquiries. Lead Generation: Identify customer needs, pitch products/services, and qualify leads to pass to the sales pipeline. Customer Support: Answer questions about features, pricing, and services, while resolving customer complaints professionally. Database Maintenance: Update and maintain accurate call logs, customer records, and feedback in company CRM Software. Target Achievement: Meet or exceed daily, weekly, and monthly targets for call volumes, lead conversions, or sales. Product Knowledge: Stay fully updated on company offerings, promotions, and predefined scripts.