Jobs›Customer Care, Mumbai

Customer Care Executive

Indian Manpower Services · Mumbai
वेतन₹25,000–27,000महीना, जैसा लिखा है
कहाँMumbaiMaharashtra
प्रकारFull time
Posted22 Oct5 दिन पहले, SimplyHired से
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Customer records maintenanceRecord-keepingCustomer communicationCustomer serviceClient detail updatesClient enquiry handlingProviding information to customersEnglish12th PassBachelor's degreeClient servicesB2B salesClient communication skillsEscalation handlingCommunication skillsMarketingCustomer data entry
इस job के बारे में
Hiring
Customer Care Executive
Job Type
Full-Time
Experience
Minimum 6 Months
Qualification
HSC (12th Pass) / Graduate
Salary
Up to ₹27,000 CTC per month

Job Summary

We are looking for Customer Care Executives. Candidates should have a minimum of 6 months of relevant experience and good communication skills.

Key Responsibilities

Handle customer queries professionally and provide appropriate resolutions.

Provide accurate information and assistance to customers.

Maintain high standards of customer service and satisfaction.

Follow process guidelines and quality standards.

Maintain accurate customer records and update information as required.

Escalate complex queries to the concerned team when necessary.

Eligibility Criteria

HSC (12th Pass) or Graduate.

Minimum 6 months of relevant experience.

Versant Level 5 communication proficiency required.

Good verbal communication and customer-handling skills.

Ability to work in a customer-focused environment.

Salary & Benefits

CTC up to ₹27,000 per month.

Full-time employment opportunity.

How to Apply

Interested and eligible candidates can apply for this position. Shortlisted candidates will be contacted regarding the interview process.

Pay
₹25,000.00 - ₹27,000.00 per month

Benefits

Food provided

Internet reimbursement

Leave encashment

Paid sick time

Provident Fund

Application Question(s)

Do you have a minimum of 6 months of customer service or BPO experience?

Language

Good Spoken English (Preferred)

Location

Mumbai, Maharashtra (Preferred)

Work Location
In person

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