Warehouse Manager

Key Responsibilities

Adherence to all company policies and procedures.

Lead and manage all warehousing related operations including setting up of warehouse processes and daily routine operations.

Administrative Responsibilities

Responsible for managing Agreement /contract with service providers.

Enforce safety regulations and maintain a clean, hazard-free facility.

Meet all compliance & regulatory requirements regarding licenses, operational & fire safety, health & environmental hazards, storage and handling of material.

Ensure 3PL are performing all their duties as per agreement including daily routine activities, sharing of reports, trackers and distribution of labor.

Conduct Performance evaluation of 3 PL at regular intervals

Operations Responsibilities

Ensure daily routine warehousing activities are being monitored, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR , Invoice & other documents)

Ensure daily Logistics operations including vehicle arrangements, price negotiations, vehicle condition, loading/unloading etc are being monitored

Overseeing cycle counts, reconciling discrepancies, and ensuring system accuracy.

Co-ordinate with CSR and procurement team to ensure smooth movement of inbound and outbound of material.

Drive monthly /quarterly KPIs and take corrective actions for any misses.

Ensure proper documentation and processes for inbound and outbound inventory

Collaborate with stakeholders for data and information on Inventory planning at the warehouse for storage and movement to meet business requirements.

Initiate, manage and maintain cross functional communication /discussions with Sales, Supply Chain & Finance teams to align on inventory volumes, storage space, and costing.

Ensure disposal of discarded and write off material is managed as per internal policy as well as local regulatory requirements.

Conduct monthly / quarterly stock audits and share reports with stakeholders along with correct action plan for issues (if any)

Accurate and timely processing of warehousing bills and assigning the accurate expense code to determine the right costing.

Publish reports, metrics and share Order status trackers with stakeholders

Timely resolve issues & customer complaints, conduct RCA and implement corrective action plan

Lead / Drive Process improvement & savings projects

People management

Responsible for people management & development.

Coach & develop SMEs/Leaders. Create and train back-ups for each process`

Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems

Qualifications & Experience

Graduate/Postgraduate (MBA in Supply Chain management would be preferred)

12-15 years of experience in warehouse management (min 5 yrs in leadership role)

Proficiency with warehouse procedures and policies

Good experience of ERP warehouse management systems and documentation tools (D365 preferred)

Good communication, collaborative and coordination abilities

Proficiency in MS Office and document management systems

Preferred Skills

Experience in pharma & food industry

Knowledge of ISO standards and audit documentation