Customer Care Executive

Responsible for assisting customers with ticket bookings, cancellations, refunds, show timings, and general queries. Handle complaints professionally, resolve issues promptly, and ensure a smooth and positive cinema experience.

Key Skills: Good communication, customer service, problem-solving, basic computer skills, and flexibility to work in rotational shifts.

Requirements

• Excellent communication and interpersonal skills.
• Customer-service-oriented and problem-solving attitude.
• Basic computer knowledge.
• Prior experience in customer service, hospitality, or the cinema industry is an advantage.
• Willingness to work in rotational shifts, including weekends and holidays.

Pay

₹14,000.00 - ₹18,000.00 per month

Benefits

• Provident Fund

Work Location

In person