Customer Support Team Leader

Dr.Veda private Limited · Delhi

Senior

वेतन₹28,000–35,000महीना, जैसा लिखा है

कहाँDelhi

प्रकारFull time

Posted22 Oct10 दिन पहले, SimplyHired से

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इस job के बारे में

Job description

Hiring: Customer Support Team Leader
Location: Kohat Enclave, Delhi
Job Type: Full-Time

We are looking for an experienced Voice Team Leader to manage and motivate a team of customer service agents. The ideal candidate should have strong leadership skills, experience in team handling, and the ability to drive performance and customer satisfaction.

Responsibilities

Manage and support a team of voice agents.

Monitor team performance and achieve targets.

Conduct coaching and feedback sessions.

Handle customer escalations and ensure service quality.

Prepare performance reports and maintain team productivity.

Requirements

Minimum 1 year of experience as a Team Leader.

Strong communication and leadership skills.

Ability to work in a target-driven environment.

Good knowledge of MS Office and reporting.

Interested candidates can apply by sharing their updated resume.

Benefits

Flexible schedule

Provident Fund

Work Location: In person
Pay: ₹28,000.00 - ₹35,000.00 per month
Work Location: In person

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