Accenture Hiring – UK Voice Process

About the role Join Accenture's UK Voice Process team as a frontline operator, handling inbound and outbound customer interactions. You will support clients across various industries, ensuring high-quality service and accurate data capture. Key responsibilities Conduct inbound/outbound calls in English, following scripts and guidelines. Record customer details accurately in CRM systems. Resolve inquiries, provide product information, and route issues to appropriate departments. Maintain call qu…