International BPO

Job Description

International Website Process

Position

BPO Executive

Department

International Website Process

Employment Type

Full-Time

Shift

Morning & Night Shifts

Experience

1 to 4 years

Job Summary

We are looking for motivated and detail-oriented Website Process Executives to manage and support international website operations. The role involves handling website-related activities, processing customer requests, updating information, and ensuring smooth and accurate day-to-day operations for international clients/customers.

Key Responsibilities

Manage daily activities related to international websites and online processes.

Process customer/website requests accurately and within defined timelines.

Update website information, records, and customer details as required.

Monitor website inquiries, forms, emails, and online requests.

Coordinate with internal teams to resolve process-related issues.

Follow standard operating procedures (SOPs) and quality guidelines.

Maintain accurate records and prepare basic reports.

Ensure data accuracy and confidentiality.

Handle customer or client communication professionally when required.

Meet daily/weekly productivity and quality targets.

Escalate complex issues to the appropriate team or supervisor.

Work according to international process requirements and assigned shift timings.

Shift Details

Morning Shift

Suitable for candidates assigned to daytime international operations.

Night Shift

Suitable for candidates assigned to international time-zone operations.

Shift timings may vary depending on business requirements and the international market being supported.Eligibility

Minimum qualification

12th Pass / Graduate.

Freshers and experienced candidates can apply.

Basic computer knowledge is required.

Excellent communication skills in English mandatory

Ability to work with websites, email, MS Office, and online tools.

Good typing speed and attention to detail.

Required Skills

Good written and verbal communication.

Basic knowledge of computers and internet browsing.

Ability to understand and follow processes.

Good problem-solving and coordination skills.

Time management and multitasking.

Strong attention to detail.

Ability to work independently as well as in a team.

Salary & Benefits

Salary

₹12,000 – ₹19,000 per month depending on experience and interview performance.

Training and process support.

Growth opportunities within the organization.

Other benefits as per company policy.

Working Schedule

5 days working as per company policy.

Shift timings may be fixed based on business requirements.

Application

Interested candidates can share their updated resume and contact details with the recruitment team.

Contact

HR Anirban

Contact Number- 8584996500

Mail id- diginamichr@gmail.com

Company

Webzone Expertz

Pay

₹11,844.46 - ₹19,000.00 per month

Work Location

In person