Team Lead – BPO ( Inbound Voice Process)

ADVENXA · Poore India mein

Senior

PagaarPagaar nahi likha

KahanPoore India mein

TypeFull time

Posted18 Sep22 din pehle, Adzuna se

Is job ke baare mein

Team Lead – BPO ( Inbound Voice Process) Minimum 5 years of experience in any BPO Inbound Voice with 2 years in Team handling (Mandatory) Location: Infopark, Kakkanad, Kochi Shift: Night Shift (Monday–Friday) Salary: Up to ₹ 7.5 LPA Education: Bachelor's Degree Mandatory Responsibilities Monitor daily call performance, quality, and productivity of the team Ensure SLA, KPI, and client targets are consistently achieved Conduct regular coaching sessions, call audits, and performance reviews Handle…

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