Workforce Real Time Associate, Delhi

Blacklane connects guests and chauffeurs worldwide to deliver premium, sustainable experiences. We’re looking for a Workforce Real-Time Associate to act as the analytical command center of our live operations, keeping service levels stable, agents adherent, and resources optimized so we deliver on our values: CARE, EXCELLENCE, DRIVE . Your Responsibilities You will monitor, analyze, and optimize real-time performance across channels, translating operational signals into fast, high-quality actio…