Tellecaller

Job Title

Telecaller

Job Summary

We are looking for a motivated and energetic Telecaller to handle outbound and inbound calls, generate leads, explain products/services, and maintain customer relationships. The candidate should have good communication skills and the ability to convince customers professionally.

Key Responsibilities

Make outbound calls to potential customers from provided databases/leads.

Handle inbound customer inquiries professionally.

Explain company products and services clearly.

Generate and qualify leads for the sales team.

Follow up with existing and potential customers.

Maintain customer records and update CRM/software.

Achieve daily/weekly/monthly calling targets.

Resolve customer queries and escalate issues when required.

Coordinate with sales and support teams.

Required Skills

Good verbal communication skills.

Basic computer knowledge.

Ability to handle customer objections.

Strong persuasion and negotiation skills.

Active listening and problem-solving ability.

Knowledge of CRM tools is an advantage.

Qualifications

Minimum

12th Pass / Graduate preferred.

Experience

Fresher or 1–3 years in telecalling/customer support/sales.

Language proficiency

English, Hindi, and regional language preferred.

Working Conditions

Full-time office job / Day shift (depending on company).

Target-oriented environment.

Salary

Based on experience and performance.

Incentives may be applicable.

Pay

₹3,000.00 - ₹10,000.00 per month

Work Location

In person