Client Engagement Intern

About Goodera

Goodera is the worldʼs leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.

Selected intern's day-to-day responsibilities include

Global account support: Assist Global CSMs in managing a portfolio of international clients, ensuring their volunteering goals are met across multiple geographies.

Global event coordination: Support the planning and execution of virtual and hybrid volunteering events for employees in the US, EMEA, and APAC regions.

Cross-border liaison: Coordinate with our global network of 50,000+ nonprofits and internal fulfillment teams to ensure localized event delivery.

Process documentation: Maintain accurate client records and contribute to the creation of 'global playbooks' to standardize customer success processes worldwide.

Stakeholder communication

Manage day-to-day email communications and follow-ups with international HR and CSR leaders.

Requirements

Currently pursuing or recently completed a bachelor’s or master’s degree in business, international relations, communications, or a related field

Availability to commit full-time for a minimum of 6 months

Exceptional verbal and written English communication skills, with exposure to international communication standards as a plus

Comfort in working global shift timings from 2 PM to 12 AM

Proficiency in MS Excel, PowerPoint, and CRM tools

Basic understanding of Corporate Social Responsibility (CSR) and ESG concepts

Ability to multitask effectively in a fast-paced, high-growth startup environment

Pay

₹30,000.00 per month

Work Location

In person