Manager on Duty

Operations Management: Oversee day-to-day or night shift workflows across the Outpatient Department (OPD), Inpatient Department (IPD), Emergency Room (ER), Intensive Care Unit (ICU), and support services.

Patient Flow & Bed Allocation

Monitor real-time bed occupancy, admissions, discharges, and patient transfers to optimize capacity management.

Inter-Departmental Coordination: Act as the central communication link between nursing, housekeeping, security, maintenance, pharmacy, billing, and clinical teams.

Grievance Handling & Escalations: Serve as the primary point of contact for resolving urgent patient or family complaints and executing service recovery protocols.

Incident & Emergency Response: Act as the initial incident commander during emergencies (such as facility failures, security threats, or mass casualties) until senior management arrives.

Staffing & Resource Oversight

Address immediate staffing gaps caused by absenteeism and ensure the facility has adequate non-clinical resources.

Compliance & Safety

Enforce hospital safety standards, hygiene audits, regulatory protocols, and facility readiness.

Shift Handover: Prepare comprehensive end-of-shift reports documenting operational issues, incidents, and pending actions for the incoming MOD

Pay

₹25,000.00 - ₹30,000.00 per month

Work Location

In person