Front Desk Executive

Front Desk Executive – DTDC

Location

Fatehgunj, Vadodara

Job Type

Full-Time/Part time Job

Responsibilities -

Handle the front desk and customer counter throughout the day.

Attend customers and assist them with courier booking and shipment requirements.

Enter shipment details accurately into the DTDC system.

Prepare and generate courier bills/invoices for customers.

Accept and verify parcels before booking and ensure proper packaging/documentation.

Handle customer queries regarding booking, charges, delivery and shipment status.

Good communication and customer-handling skills.

Basic computer knowledge and ability to learn the DTDC booking system.

Basic knowledge of MS Excel will be preferred.

Good calculation and billing skills.

Key Expectations The person should be able to independently manage the front desk, customer bookings, billing and daily load generation while maintaining accurate records and providing good customer service. Salary: Based on experience and interview.

Pay

₹10,169.82 - ₹20,000.00 per month

Benefits

Flexible schedule

Paid sick time

Work Location

In person