Branch manager Aesthetic

Key Responsibilities

Manage the overall day-to-day operations of the branch.

Lead, motivate, and manage the clinic team to achieve business and service targets.

Drive branch revenue, sales, client acquisition, and customer retention.

Manage appointments, enquiries, follow-ups, consultations, and conversions.

Ensure excellent customer service and maintain strong client relationships.

Handle customer concerns and resolve complaints professionally.

Monitor daily, weekly, and monthly sales and operational performance.

Ensure the team consistently achieves assigned targets and KPIs.

Coordinate with doctors, therapists, consultants, and support staff for smooth operations.

Maintain high standards of hygiene, clinic presentation, service quality, and professionalism.

Monitor inventory, stock, and other branch requirements.

Prepare regular reports and provide updates to management.

Identify opportunities to improve customer experience, team performance, and branch growth.

Requirements

5 years of experience in branch management, clinic management, sales management, or operations management.

Experience in aesthetic clinics, dermatology, beauty, wellness, healthcare, or premium service businesses is preferred.

Strong leadership and team-management skills.

Excellent communication and interpersonal skills.

Strong sales, conversion, and customer relationship skills.

Target-oriented with a strong sense of ownership.

Good organizational and problem-solving abilities.

Professional, confident, and well-presented personality.

Ability to work in a fast-paced, customer-focused environment.

Pay

₹30,000.00 - ₹50,000.00 per month

Benefits

Provident Fund

Work Location

In person