Microsoft 365 & Exchange Online Administrator

Role description

Job Summary

We are seeking a skilled Microsoft 365 & Exchange Online Administrator to support day-to-day operations and administration of Microsoft cloud technologies. The ideal candidate will have hands-on experience with Microsoft 365, Exchange Online, Intune, SharePoint Online, and Entra ID, supporting user management, access administration, incident resolution, and operational activities across the Microsoft ecosystem.

Key Responsibilities

Administer and support Microsoft 365 services with a primary focus on Exchange Online.

Manage user onboarding, offboarding, access requests, and license assignments.

Support administration and troubleshooting activities in Entra ID, including user and group management.

Perform administration and support tasks for SharePoint Online environments.

Manage endpoint and device administration activities using Intune.

Investigate and resolve user access, collaboration, messaging, and device management issues.

Fulfill operational service requests and support incident resolution activities.

Execute approved configuration changes and policy updates.

Perform routine monitoring, maintenance, and operational support activities.

Maintain operational documentation and update knowledge articles as required.

Participate in change implementation, testing, and validation activities.

Follow established ITSM processes, operational procedures, and documentation standards.

Collaborate with customer stakeholders and internal teams to ensure smooth platform operations.

Required Skills

Proficient

Microsoft 365

Exchange Online

Intermediate

Intune

SharePoint Online

Entra ID

Key Competencies

Strong troubleshooting and problem-solving skills

Good verbal and written communication

Customer Service Orientation

Attention to detail

Ability to work effectively in a team environment

Process adherence and documentation discipline

Preferred Certifications

Microsoft 365 Certified: Administrator Associate

Microsoft Certified

Azure Administrator Associate

Why Join UST

At UST, you will be part of a global technology organization focused on innovation, digital transformation, and delivering impactful technology solutions for leading enterprises. UST offers opportunities to work on modern cloud technologies, collaborate with global teams, and continuously enhance your skills through learning and career growth initiatives.

Skills

Microsoft 365, Exchange Online, Entra ID, SharePoint Online

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.